Return Policy
Return Policy
At Bella Ballerine, we want you to love every piece you receive.
If you are not completely satisfied with your purchase, eligible items may be returned for store credit within 14 days of delivery.
Return Eligibility
To qualify for a return:
- Items must be unworn, unwashed, and unaltered.
- All original tags must be attached.
- Items must be free of makeup, perfume, deodorant, pet hair, stains, or any signs of wear.
- Returns must be initiated within 14 days of the delivery date.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Sale items
- Items marked Final Sale
- Gift cards
- Accessories
- Items returned without original tags
- Items showing signs of wear or damage
Store Credit
Approved returns will be issued as store credit in the form of a digital gift card.
Store credit does not expire and may be used toward any future purchase at Bella Ballerine.
Return Shipping
Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
We recommend using a trackable shipping service, as Bella Ballerine is not responsible for lost return packages.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at contact@bellaballerine.com.
Please include your order number and clear photographs of the issue so we can assist you promptly.
Exchanges
At this time, we do not offer direct exchanges.
If you would like a different size or style, please return your eligible item for store credit and place a new order.
Contact Us
For return questions or assistance, please contact us at:
Thank you for shopping with Bella Ballerine.
Where romance, elegance & femininity meet.